Terms of service

TERMS:The sales conditions are clearly incorporated as terms of any orders, which we accept, other conditions proposed by the buyer will not apply to the contract if not clearly accepted in writing to the seller.

 

CARRIAGE CHARGES: All prices are exclusive of carriage charges within mainland of UK. 

DELIVERY: All quoted delivery dates are bona fide, and as such every effort will be made to adhere to them. The seller shall not accept any liability for failure to despatch within such a time. Time for despatch shall be extended for a reasonable time if delays are occurred. Please Note:

 

            Delivery would be to the nearest hard stand area.

            The consignee is responsible for offloading the goods.

            The goods must be checked and signed for in the presence of the carrier.

Any damages and shortages must be reported in writing within two working days of delivery.

Failure to comply with any of the above may invalidate any claims,

Shop Radiators cannot accept responsibility for items damaged after delivery, we will ensure that the goods are delivered in good order and cannot accept any responsibility for the claims that occur after delivery.

 

CANCELATIONS: Orders cannot be cancelled except with the seller’s consent and on terms that will indemnify the seller against loss.

 

RETURN OF GOODS: Only in exceptional circumstances and by previous agreement with the seller will the seller accept back for credit, items that have been supplied against confirmed orders. The goods to be returned must be new, adequately packed and unused. The net value of the goods returned will be credited to the buyer subject to a restocking fee.

 

GUARANTEE AND LIABILITY: In addition to our manufacturing warranty, where the seller is not the manufacturer of the goods, we will endeavour to provide the buyer with the benefit of any warranty or guarantee given by any other manufacturer. The guarantee is offered subject to the goods being operated correctly and installed by a competent approved installer. Any alterations to the specifications using non approved parts or incorrect installation shall invalidate the guarantee.

 

The seller shall have sole discretion deciding to replace or repair an item which is agreed faulty. In cases of replacement the company reserves the right to offer the nearest equivalent product where the original is not available.

 

The seller liability is limited to the repair or supply of replacement products and does not include costs incurred on affecting a replacement.

 

Under no circumstances will the seller, agents or subcontractors be liable for any loss or damage of any kind whatsoever (except arising from death or personal injury) whether consequential or otherwise caused directly by any negligence on the sellers part, agents or subcontractors in connection with or arising out of manufacture or supply of the goods or in connection with any advice or statement given or made by or on the sellers behalf.

 

IMPORTANT: Due to current uncertainties, some products my be subject to surcharges.